At Boogie, we strive to deliver high-quality music bot services tailored for your Discord server. Please read our refund policy carefully before making any purchases.
Boogie provides digital services and subscriptions. Due to the nature of these non-tangible products, all purchases are considered final and non-refundable once access has been granted or services have been used.
Refunds may only be considered under the following exceptional circumstances:
- A duplicate payment was made in error.
- The service was not delivered or was inaccessible due to an issue on our end.
- A verified technical fault prevented usage despite proper support attempts.
To request a refund, users must contact our support team within 7 days of the original purchase. Provide detailed information, including the date of purchase, your Discord ID, and the issue experienced.
Our team will review each request on a case-by-case basis. If a refund is approved, it will be processed within 5–10 business days. Refunds will be issued to the original payment method used.
Users agree not to initiate chargebacks or payment disputes without first contacting Boogie support. Unauthorized disputes may lead to suspension or termination of services.
Boogie reserves the right to modify or update this Refund Policy at any time. Continued use of our services after changes indicates acceptance of the revised terms.
For refund inquiries or support, please contact us via https://discord.gg/boogie or message @imwe directly on Discord.